Interaction & Influencing Skills Series - Quest #1
Attention those looking to refresh and reinvent how we connect, engage, and align with others!
Description
Every interaction we have is both an opportunity and a risk, for it is in these very moments where we create impressions, and often strong and lasting memories, for those present.
It is here where our Conversation Intelligence Quest works to build your capacity to create a strong positive impressions and memories that will be critical in growing your personal influence one conversation at a time. Conversation Intelligence means you have both the capability and confidence to connect with others in both a personal and meaningful way, and regardless of whether the topic is considered a good or bad news story.
Our Conversation Intelligence Quest works as it responds to the fact that we humans typically have challenges communicating and interpreting messages, dealing with the emotions, and trusting those who are communicating with us, how the information is being conveyed, and whether our interests/needs are being adequately considered through the exchange.
Our guidance is more than just a collection of engagement skills and techniques; best to think of it as facilitating the development of a common language and approach that will equip you and your peers to work together to deliver immediate breakthroughs and advance your cultural ambitions.
Please note this Quest is only accessible through an Access Code. Please contact us to receive this.
Chris is an experienced consultant and management coach, and the owner & developer of the Connected Leadership framework and development system.
Chris brings some three decades of experience in workforce behaviour, organisation reform, leadership, and industrial relations, and remains passionate about the power that collaboration can bring to your workplace and to the managers who lead them.
Chris' work in executive and front line management coaching and development is reinforced with current accreditations (eg DISC; MLQ Full Range Leadership) and certifications in Neuroscience (from Neuro Leadership Institute) .
Quest Curriculum
- 6 Levels
- Coaching By Chris
- Community Support
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Level 01 Getting Organised
Take a moment to connect yourself to your Quest, set yourself some objectives and learn about your itinerary and how best to navigate your journey.
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Level 02 Exchanging Messages
Discover the mechanics involved in any exchange, and how best to navigate inherent interpretation gaps through assertive communication, active listening techniques, and effective choice of questions
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Level 03 Managing Emotions
Discover the background to stances individuals can take and the importance of Adult-Adult conversations. Be responsive to the realities of threats and rewards and be equipped to manage emotions, both yours an others in scenarios that could potential derail discussions and damage relationships.
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Level 04 Identifying & Exploiting Differences
Discover the realities of differing perspectives and experiences, and the importance of focusing on respective interest and needs to build shared understandings. Develop the skills to engage with others to learn about each other's concerns and to reach breakthrough solutions and commitments .
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Level 05 Embedding Your New Know-how
Bring your set of new insights and techniques together in an intentional way to build your day to day decision-routines and to create an environment that supports more meaningful dialogue
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Level 06 Final Thoughts
Take a moment to reflect on your status, to consider deeper dive into collaboration, and to contribute to the development of future Quest participants.